Refund policy

If you are unhappy with your order, please contact me and I will do my best to rectify the problem. Please take note that my products are handmade and hand painted so they may differ slightly from the examples. Customers will be responsible for the shipping cost of the return.

CUSTOM ORDERS: once the product as been started, the sale is considered final. If you change your mind – contact us ASAP and if we haven’t started it – we will be happy to refund your money.

If you have viewed your Picture proof and let me know it is ok to ship but then discover that there is a spelling error – please contact us.

We would be happy to change it for you free of charge but you will be responsible for the return cost as well as the shipping again once it is finished. Or.. contact us & we will change it for you at a show – just give us a heads up that is what you want to do!